| Feature |
Description |
| Create Requests |
Create as many Request Types as desired. Request types are easily accessible by members from a drop down menu located on their My Account page. |
| Assign Reviewers |
The system allows you to designate which members have the ability to review and vote on submitted requests. When creating a Request Type, you will choose the Head Reviewer, Voting Members, and Read Only Members. |
| Submit Requests |
Homeowners can easily submit requests to the board from their My Account Control Panel, view the real-time status of submitted requests, and find out whether their requests have been approved - all from your website! |
| Add Attachments |
Homeowners can quickly attach supporting documents to any request. Uploaded documents are then easily accessible by all designated reviewers. |
| Email Notifications |
Designated reviewers will be notified of submitted requests by email and can view and vote on that request directly from your community website. |
| Status Management |
During the review process, the Head Reviewer can update the status of a submitted request at any time. |
| Archive Requests |
The system allows for the archiving and storing of closed requests for historical record keeping. |
| Standard Feature |
The innovative Request Management System is a standard feature and comes with all HOA Town packages. |
| "Managing the paperwork associated with member/resident requests has been one of our most challenging tasks. Thanks to HOATown, we now manage all our requests digitally from the convenience of our community website. This has saved us valuable time and money!" |
| Jennifer Bledsoe, Board President |
